Minimise downtime, protect budget.
A vehicle off the road is revenue gone. Parts Resolve cuts the time between fault diagnosis and part-on-bench by sourcing across every credible UK supplier in one query — under your purchasing rules.
Built for your day.
VOR you can measure
Every part request is timestamped from raised to delivered. See where time is leaking — diagnosis, sourcing, dispatch, fitting — and fix it.
Approved-supplier rules
Set policy once: which suppliers, which categories, which price thresholds need approval. The system enforces it on every line.
Multi-site, multi-vehicle
Cars, vans, HGVs, plant — one platform across every depot. Roll-up reporting by region, vehicle type or supplier.
Spend visibility
Live cost-per-mile and cost-per-VOR-day, sliced by vehicle, depot or fault type. Not a quarterly PDF — a live dashboard.
Quality with proof
Every cross-reference cites its source. When the workshop swears the part doesn’t fit, you have the evidence one click away.
API and feed integration
Push parts requests from your fleet management or telematics system; pull invoices and audit data back out. Standards-based, no bespoke build.
From request to resolved.
- Step 01
Request raised
Driver, workshop or telematics system raises a parts request against a VRM. DVLA spec is locked automatically.
- Step 02
Sourced under your rules
The system searches your approved supplier panel first, applies category and price rules, and surfaces the best option for sign-off.
- Step 03
Delivered and audited
Part arrives, is fitted, vehicle returns to service. Cost, supplier, evidence and turnaround are stored against the VIN forever.
Average reduction in VOR hours during pilot programmes
Average parts-spend saving via cross-supplier comparison
Audit trail on every line — who ordered, why, from whom
Frequently asked.
Can you work with our existing FMS or telematics platform?
Yes. Parts Resolve has a RESTful API and supports common fleet-management integrations. We can pull jobs in and push invoice data back out.
How do approval workflows work?
Configurable per-customer. Common patterns: auto-approve under £X for approved suppliers, line-manager approval for £X–£Y, head-of-fleet approval above £Y. All decisions are logged.
Do you handle commercial vehicles and plant?
Yes. The supplier network covers cars, LCVs, HGVs and plant. Specialist suppliers are flagged so you can restrict by vehicle category.
Is data UK-hosted?
Yes. All fleet and vehicle data is stored in UK / EU regions and covered by our DPA. We are GDPR compliant and happy to sign customer DPAs.
Get vehicles back on the road.
Book a 30-minute fleet review. We will benchmark your VOR hours and parts spend against the network average.